faq
Can you order even from one or a small quantity?
There will be a MOQ limited for every products. The quantity will depend on the products you choose. Please consult us directly.
What’s your discount?
The discount is depends on your quantity.
What’s about your after-sale service?
We have perfect before-sale and after-sale service. You can contact us if you have any problems when you feel free.
What’s about your warranty policy?
All of our products have one year period. For damaged and missing items, we will send replacement after getting related details, and we’ll provide the wearing parts for replacement within 6 months for free.
Can I print my logo on your wheelchairs?
Yes, OEM&ODM are accepted. We can do as your design.
Can I order some samples first for testing?
Of course, samples are always available for each model.
What’s your trading term?
a. Payment term: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading, or L/C, or Western Union for small amount.
b. Lead time: normally in 15-20 days after deposit received.
c. Shipping port: Tianjin/Qingdao, China
Where is your factory located? How can I visit there?
Out factory is located in Anyang city, Henan province. You can fly to Henan province airport, and we will arrange people to pick you up. Welcome to visit our factory!
What’s quality about your wheelchair like?
We have the experienced workers and are strict with each process. We guarantee the safety and comfort.
Are you a factory or trading company?
We are a professional factory with more than 20years experience. We have our own factory and R&D department so that we promise the best price.